Does Canada Post Provide Competitive Comparisons On Their SERP list?

In the past, Canada Post provided a three-tier rating system (A, B, C) for products on their SERP list. For the past several years, they have discontinued this practice and now simply list products as being SERP recognized without making quality distinctions amongst them. Canada Post still does note whether the products listed are capable […]

I need technical support. What do I do?

We are here to help you succeed with nCode.  Technical support is included with every nCode license.  If you have a question, an issue or a suggestion then we want to hear from you.  You can contact us anytime by e-mail at: support@novamg.com. You can also contact us during business hours by telephone: In the […]

What is SERP recognition and why is it important?

Canada Post’s Software Evaluation and Recognition Program (SERP) is your guarantee that an address quality solution meets Canada Post’s minimum standards for validating and correcting addresses. In order to obtain SERP recognition, products such as nCode must successfully process test data provided by Canada Post. In order to qualify for postage discounts based on address […]

IBM WebSphere QualityStage SERP

The IBM InfoSphere QualityStage Module for SERP corrects and validates Canadian address data to help you meet the accuracy requirements of Canada Post.  This powerful tool is integrated into the InfoSphere suite. www.ibm.com/software/data/infosphere/qualitystage/ The Canadian address quality functionality provided by this tool is powered by the nCode Programmers Toolkit.

How often is updated address data made available?

Canada Post supplies new address reference data once each month.  Nova takes each new release and rebuilds our nCode address reference database with the most up-to-date data available.  This database is then made available to you for download through our website. You are free to update your nCode implementation with the latest reference data at […]

Why is address data so hard to get right?

Address data is everywhere.  Approximately 80% of databases and 25% of business documents contain address data[1].  What’s more, a lot of this data is lacking in quality.  Gartner has estimated that more than 25% of critical data in large corporations is flawed[2].  Data quality in general is an issue for most organizations, but address data […]

What platforms are supported by the nCodeGeo Toolkit for .NET?

The nCodeGeo Toolkit provides powerful geocoding capabilities including postal code latitude/longitude lookup, proximity searching and course/distance calculation.  You can run the nCodeGeo Toolkit natively on Microsoft Windows (XP, Server 2003, Vista, Windows 7, Server 2008, Windows 8, Server 2012).  nCodeGeo should run successfully on other platforms under Mono. When used with the nCode Workbench (nCode […]

Large Financial Institution

Client Since: January 1999 Products in Use: nCode Programmers Toolkit, nCode Web Services One of Canada’s biggest banks was challenged with building a new client-server based system which involved the management of customer name and address data. They needed to ensure that there was only one copy of a customer’s address in the system and […]

What platforms are supported by the nCode Batch Processor?

The nCode Batch Processor provides powerful batch address file processing across the widest set of platforms in the industry.  You can run the nCode Batch natively on these platforms: Microsoft Windows (XP, Server 2003, Vista, Windows 7, Server 2008, Windows 8, Server 2012) (* See Notes) Linux HP-UX Sun Solaris IBM AIX IBM i (AS/400) […]

Does nCode process French addresses?

Yes.  nCode fully supports French addresses, including handling and enforcing accents as well as the translation and placement of address keywords accord to French street name syntax.  nCode also supports the official 18 and 13 character abbreviations for long city names which are common in Quebec. For organizations that have systems which cannot process accented […]