Nova's support team is highly responsive and consummately professional. Our experienced, veteran systems people understand your concerns and will take immediate steps to ensure that you are taken care of. Every inquiry is treated as a priority. There is no escalation process and you won't have to deal with a low-level technician.
Nova's support service includes:
- Secure online client access to regular updates
- Monthly address database updates
- E-mail and phone technical support with knowledgeable, senior support staff
- On-site support and Professional Services are also available as an option
