A Large Financial Institution:
Client Since: January 1999
Product in Use: nCode Programmers Toolkit
One of Canada’s biggest banks was challenged with building a new client-server based system which involved the management of customer name and address data. They needed to ensure that there was only one copy of a customer’s address in the system and that it was correct. After analyzing their options from a number of sources, they clearly saw that nCode exactly fit their needs. They concluded that nCode was also the most cost effective way of integrating this address validation and correction capability into their new system.
New Brunswick Government, Department of Family and Community Services:
Client Since: March 1996
Product in Use: nCode Programmers Toolkit
nCode helps the Government of News Brunswick ensure that cheques, health cards, and other important mail gets to their constituents. nCode has saved them time and significant dollars on daily and monthly mailings by enabling them to meet Canada Post's standards for address quality.
 |
 |
Alberta Wellnet:
Client Since: November 2002
Product in Use: nCode Programmers Toolkit
Alberta Wellnet is part of the Alberta Department of Health. They traditionally managed name and address information for everyone who was enrolled in the provincial health insurance system centrally within their mainframe system environment using Group/1 and Vality software.
Their challenge was to expand the front end of the system to analyze and correct name and address data in "the field" in doctor's offices, clinics and other health care provider facilities.
To do this, they needed an address management tool which is powerful and flexible in the parsing of address data. They also needed a toolkit that would work in the Java-based IBM Websphere development environment. The only tool they found that could provide them with the rich functionality they needed was nCode. As a result, nCode was the clear winner when compared to their existing software and others in the marketplace.
Their decision was also heavily influenced by Nova's aggressive pricing and "terrific" support. Their project manager paid Nova the ultimate compliment by declaring that it was the best 3rd party software support that he had experienced to date.
|
|
A Leading Canadian Retailer:
Client Since: May 2002
Product in Use: nCode Programmers Toolkit
A leading Canadian retailer needed to reduce costs associated with fraud and credit bureau reporting for their call centre. In addition, it required nCode to integrate with a third party CRM system already in place. Nova not only helped them plan their integration, but helped guide them as they as they implemented in a Java environment. The result has been a significant savings in credit bureau costs, improved customer care as account information is verified with nCode, mailing accuracy has improved, and risk due to credit card fraud on new accounts has been minimized.
|
|
